What our customers say about us

Patty and Bob

May 2016

Thanks Tello,
We looking forward to your beautiful weather again soon.

Wiersum Mary

February 2016

Hi Tello! You were our very wonderful driver NINE (!) years ago and I am so happy I found your card!  We are finally getting back to Mexico and are so happy to be returning!  We want to visit the ruins in Tulum or Chichen Itza and definitely go to Xcaret. We are so excited to get back!


February 2016

Thanks so much Tello! We're really happy!
Have a great day! Talk to you soon! 

Gayle Brown

November 2015

We are very happy to be returning! Thank you!

Joy Bray

November 2015

You are fabulous! You are too good to me! I am sooo excited! I need this so much! Oh by the way, we are also thinking of going down to Coba/Ek Balam. Is this a good trip and if so how much for that? Thanks again so very much!!!


April 2015

Hola Tello,
Yes, we had a great time at Chichen Itza...muchas gracias!!!  Raul is a very nice person!

Mary Virginia Frist

October 2014

Hi Tello. We used you for our roundtrip service to Banyan Tree last November.  We are returning and would like to make arrangements for the same trip on Friday, November 21st. Thank you for your help in the regard. We look forward to hearing from you!


July 2014

Hello Tello, I hope you are well. It’s been a very long time, but you transferred me from the airport to my hotel in November 2008. I was hoping you might be able to help me, We would like to spend some time in Mexico City, colonial cities, see Mayan ruins, and basically enjoy good local Mexican food and culture, possibly ending with a couple of beach days in Riviera Maya. I know that you used to have another site, playatrips.com, that offered tours, but it does not seem to exist anymore (and I also think it only covered the Yucatan Peninsula area).
Please let me know if you can help with this 


October 2013

It has been wonderful working with you.
My husband will be the group leader for Thursday for the 130pm van.
Thank you,


March 2013

Hi Tello!
We are very excited to be coming to Playa area again.  We will be staying at Ocean Turqueza hotel in Puerto Morelos.  We have some friends who are coming next week to a place that includes airport transportation, but they want to go to Tulum and Xel Ha.  We suggested that they contact you for services.    Let me know what you want me to bring from the states.
See you soon,


September 2012

We had a great time on the tour, so thank you again.
  We will definitely recommend your service to anyone we know who is coming here!
Take care!!

E. Ratterman

Septembre 2012

Thank you so much for setting up the trip for us.  We had a great time, and Raul was a very good guide


June 2012

Many thanks to you and to Raul who was an excellent driver and very nice person. Next time we are in Playa we will use your services again!

The Lorenz Family

August 2011

Dear Tello Garcia,
We wanted to say that we had a wonderful experience with your transfer service from Cancun to Playa.  Raul, our driver was very friendly and helpful.  Thank you for making this so easy and stress-free for us.  We will definitely recommend your service to others.

Senor Pedro

February 2011

Hola Tello,
Once again Raul got us to Natz Ti Ha without any problems. He is very nice! We are thinking of taking a short trip to Merida for a few days and were wondering What it would cost to take us there and back??? We would probably leave on a saturday and return on a monday.


March 2011

Thank you Tello. I am sure either you or Raul will provide excellent service.We may choose to see the dolphins on another stop during our trip. If that happens we will go to Tulum and may seek some advice on a nice family beach or good place for eating and shopping in Playa. It is good to know we have your services and the flexibility that comes with it…


March 2011

On Friday, we will have a group of 10 including four children. 
Thank you for all of your help and services!!!

The Lorenz Family

August 2011

Hola Tello,
Hey just wanted to say thanks for everything.
Everything worked out great and you did everything that we needed.
I will always go thru you for our transportation…
Take Care,

Alison Hunter

April 2010

Hi Tello,
I wanted to let you know how wonderful your service was both to and from the airport, as well as our excursion with Raul.  Raul was a wonderful and very gracious guide.  We can’t thank you enough.  We truly loved him.
I was spreading the word poolside at Xa-man Ha and discovered that another gal and her parents use you all the time.  I am not sure what her name was, but they were from New York .  She also had many nice things to say about your service.
Thanks again.  We had a wonderful time in Mexico and were very sad to leave.  It was so nice knowing that you had us covered!

Martha Johnson

February 2010

Hi Tello,
I just wanted you to know that I just got an email from the Wolff family complimenting your company and how well the lift worked and how dependable you are.  They were so happy with their whole trip that they are planning to go again next February.  It's always so nice to hear from a very satisfied client.
I hope you are having a great year.

Mike Waddell and family

June 2009

Tello, I wanted to thank you for picking us up in Cancun and back. It’s been good over the last 3 years to get to know you and become friends.

Judy Vesely

January 2009

Tello, Just wanted to thank you for the excellent service and timely pickups from our recent trip. We will definitely be recommending your company to our friends in Vancouver going to Cancun!!!

M. O'Donnel

July 2009

Hi Tello, I would very much like to thank Raul for his helpful and dependable service during my family's July 2009 vacation. It was our first time in the Rivera Maya area and we weren't sure what to expect. I had booked a transfer from the Cancun airport to the Barcelo Colonial over the internet. We liked the cost, driving, and Raul's helpful attitude so much that we booked an excursion to Chitzen Itza (or Chicken Pizza as Raul jokingly called it) while we were there. The excursion was wonderful, and we'll use Playatransfers the next time we go to the Riviera Maya.

Virginie Wiesman

April 2009

Hello Raul and Tello, I just wanted to say thank you to both of you for the excellent services you provided for us to transfer from Cancun to the Playa del Carmen Pier and back. We enjoyed talking with you and learn about your country too. We will definitely use your services again if we come back to Riviera Maya and I will certainly let people know about your company if they travel to Riviera Maya. Thanks again. Take care.

Ginette Leblanc / Travel consultant / Winnipeg Canada

January 2009

Thank you for your good service! My client Dr Thompson just returned from the Mayan and said you were the "best" transfer company so far (he goes twice a year) I will be sending you more clients!Thank you...

Lisa Mohan

January 2009

Hi Tello Just want to thank you and the other driver for making our arrival and departure from Playa an easy one. Thanks!

Bob Loveland

December 2008

Dear Tello, Everything was wonderful with our transportation and our daughters’ transportation. I am saving your contact information so we can use you again and recommend you to friends. Thank you so much. We had a marvelous time in Mexico.

Vicki (Toronto, Canada)

December 2008

I just wanted to tell you how wonderful our experience was with Playatransfers. Both drivers were prompt, polite and very gracious - they were also very cautious safe drivers. The vehicles were well maintained, clean and the car seat was waiting for us already installed and safe for our little boy. Thank you again!

Karen Lutz

October 2008

Hello Tello, I wanted to thank you and especially Raul for the great service we received from your company. We had the pleasure of meeting you as you took us from the airport to the Barcelo Maya. It was a memorable day and we can assure you that we will contact you again next time we visit. We will also encourage our friends and family to book with you. Thank you and please thank Raul for us,

Craig & Linda Choun
Dave & Janet Pike

January 2009

Dear Tello, we wanted to express our sincere thanks to you, Raoul and Joaquin for providing such wonderful service to us during our recent trip to Playa del Carmen. They were prompt, courteous and very helpful. Joaquin provided us with a very fun day when he took us to Tulum, diving into the Cenotes, lunch at a great restaurant, and then snorkeling near Akumal. We were very excited to see Joaquin again when he took us back to the Cancun airport. Please tell Joaquin we arrived home safely and we wish him and his family the best. Tell him we hope to see his children performing in the Olympics in gymnastics some day. Thanks again for making our vacation to Playa del Carmen so wonderful. We will certainly provide your name as a reference to others we know who are traveling to the Cancun area. Best regards,

Rhonda Kates

June 2008

Tello, I wanted to take a few minutes to thank you for the service we received while in Playa. Our driver (can’t recall his name) was very friendly and always on time. Please give him our thanks and again thank you for your service. It made our trip go very smoothly. One less item to worry about and your service was a big part of that.

Brooke Rose (and Chris)

June 2008

Thank you, Tello, for such wonderful service! You definitely made our trip enjoyable! Please thank Raul and Joaquin for their exceptional service. You have such wonderful staff, and you are wonderful too! We hope much success for you in the future!!! We'll see you next time we're in Mexico (soon, I hope)!

Joe Maggini

April 2008

Hey Tello, thanks for all your help with shuttle to and from the airport. Raul was very helpful and did a great job.

Helen S.

April 2008

Tello, we want to again Thank YOU for the wonderful service you provided during our stay in Playa del Carmen. Please tell Raul that our families miss him and if we return to Playa, we will definitely contact you to again help us get around. Wishing you a successful year of business, family and fun.