Testimonials

Hi Tello,
I would very much like to thank Raul for his helpful and dependable service during my family's July 2009 vacation. It was our first time in the Rivera Maya area and we weren't sure what to expect. I had booked a transfer from the Cancun airport to the Barcelo Colonial over the internet. We liked the cost, driving, and Raul's helpful attitude so much that we booked an excursion to Chitzen Itza (or Chicken Pizza as Raul jokingly called it) while we were there. The excursion was wonderful, and we'll use Playatransfers the next time we go to the Riviera Maya.
M. O'Donnell
July 2009

Tello, I wanted to thank you for picking us up in Cancun and back. It’s been good over the last 3 years to get to know you and become friends. Your friends, Mike Waddell and family.
June 2009

Hello Raul and Tello,
I just wanted to say thank you to both of you for the excellent services you provided for us to transfer from Cancun to the Playa del Carmen Pier and back.
We enjoyed talking with you and learn about your country too. We will definitely use your services again if we come back to Riviera Maya and I will certainly let people know about your company if they travel to Riviera Maya.
Thanks again. Take care.
Virginie Wiesman
April 2009

Thank you for your good service! My client Dr Thompson just returned from the Mayan and said you were the "best" transfer company so far (he goes twice a year) I will be sending you more clients!
Thank you... Ginette Leblanc / Travel consultant / Winnipeg Canada
January 2009

Tello
Just wanted to thank you for the excellent service and timely pickups from our recent trip. We will definitely be recommending your company to our friends in Vancouver going to Cancun!!!
Judy Vesely
January 2009

Hi Tello
Just want to thank you and the other driver for making our arrival and departure from Playa an easy one.
Thanks!
Lisa Mohan
January 2009

Dear Tello,
Everything was wonderful with our transportation and our daughters’ transportation. I am saving your contact information so we can use you again and recommend you to friends. Thank you so much. We had a marvelous time in Mexico.
Bob Loveland
December 2008

I just wanted to tell you how wonderful our experience was with Playatransfers. Both drivers were prompt, polite and very gracious - they were also very cautious safe drivers. The vehicles were well maintained, clean and the car seat was waiting for us already installed and safe for our little boy.
Thank you again!
Vicki (Toronto, Canada)
December 2008

Hello Tello,
I wanted to thank you and especially Raul for the great service we received from your company. We had the pleasure of meeting you as you took us from the airport to the Barcelo Maya. It was a memorable day and we can assure you that we will contact you again next time we visit. We will also encourage our friends and family to book with you.
Thank you and please thank Raul for us,
Karen Lutz
October 2008

Dear Tello, we wanted to express our sincere thanks to you, Raoul and Joaquin for providing such wonderful service to us during our recent trip to Playa del Carmen. They were prompt, courteous and very helpful. Joaquin provided us with a very fun day when he took us to Tulum, diving into the Cenotes, lunch at a great restaurant, and then snorkeling near Akumal. We were very excited to see Joaquin again when he took us back to the Cancun airport. Please tell Joaquin we arrived home safely and we wish him and his family the best. Tell him we hope to see his children performing in the Olympics in gymnastics some day. Thanks again for making our vacation to Playa del Carmen so wonderful. We will certainly provide your name as a reference to others we know who are traveling to the Cancun area. Best regards,
Craig & Linda Choun
Dave & Janet Pike
July 2008

Tello, I wanted to take a few minutes to thank you for the service we received while in Playa. Our driver (can’t recall his name) was very friendly and always on time. Please give him our thanks and again thank you for your service. It made our trip go very smoothly. One less item to worry about and your service was a big part of that.
Rhonda Kates
June 2008

Thank you, Tello, for such wonderful service! You definitely made our trip enjoyable! Please thank Raul and Joaquin for their exceptional service. You have such wonderful staff, and you are wonderful too! We hope much success for you in the future!!! We'll see you next time we're in Mexico (soon, I hope)!
Brooke Rose (and Chris)
June 2008

Hey Tello, thanks for all your help with shuttle to and from the airport. Raul was very helpful and did a great job.
Joe Maggini
April 2008

Tello, we want to again Thank YOU for the wonderful service you provided during our stay in Playa del Carmen. Please tell Raul that our families miss him and if we return to Playa, we will definitely contact you to again help us get around. Wishing you a successful year of business, family and fun.
Sincerely,
Helen S.
April 2008


The service that we had to and from the airport was impeccable! Tello and his crew are wonderful and totally reliable. I would refer this company to everyone! Gracias!
Jane R.
March 2008


Tello, just wanted to take a minute to tell you how nice both of the men that drove us to and from the airport were. Very nice men. Also, thank you for being so attentive and quick to respond to my messages and request. Playa Transfers is a great company that has never let me or my friends down.
Sincerely, J. Kelly
March 20 08


Hi Tello, just a quick note to say 'Mucho Gracias' for all that you did for us while we visited your beautiful area of Playa Del Carmen. You, along with our driver, Joaquin, made our travel and excursion experience relaxing and effortless. We were able to visit Xel Ha, Xcaret, Tulum and Cancun in comfort with personalized service. Joaquin was a pleasure to get to know.
Thanks from all of us, you guys are THE GREATEST!
THE LODGEFAMILY
March 2008


Hi Tello,
We are back in snowy Minneapolis. I wanted to thank you for the excellent service we received from you and your staff while in Cancun.
Best,
Beth W.
March 2008


Tello: I just wanted to write and let you know how much we appreciated your service during our recent trip to Playa. You and your staff are great - timely, friendly, and interesting! We enjoyed our trip immensely and you contributed to our wonderful experience in Playa. Thanks again and we'll certainly use your services again in the future!
Rebekah F.
March 2008


Tello, just wanted to drop a line and say how GREAT I thought your service was. I will recommend you to anyone and EVERYONE.
Stay busy and keep up the good work.
Thanks Again!!
Kim & Brenda Mosley
Feb 2008


Hi Tello: Thank you again for providing us with dependable ground transportation on our recent trip to Playa del Carmen. We appreciate the fact that you are so dependable. As you know, we travel with young children and it is nice not to have to worry about transportation to and from the airport.
We are planning on coming again next year and we are planning on booking our ground transportation with you again.
Sincerely,
Gary Villnow
Feb 2008


Tello, just wanted to thank you for your wonderful transport service last week. We were very pleased with your on time service and your professional drivers. Getting to meet you was great and we will most assure contact you when we return to Playa or Cancun. Also your driver Raul who took us to the airport was great and very professional. We will recommend you to all of our friends. Our best wishes for the success of your business.
Sincerely, Sharon C.
Nov. 2007


Thank you for arranging our pick up at the Azteca hotel. I want to thank you for the professional service. My girlfriend and I love Playa and will be back. We will be calling you, and I will be recommending Playa to my friends and family. When they come in the future I will make sure they call Tello at Playatranfers.
Brian C
May 2007


I just wanted to say thank you for your help in transferring my people from Cancun to Playa Del Carmen. Apparently they really liked your services because they asked you to take them on a day trip. I spoke with one of my clients and he said you were great and very helpful. I definitely will be contacting you again, and will look forward to working with you in the future.
Again thanks,
Judy Cilla
Travel agent
Journeys Unlimited


Tello, just wanted to drop a line and say how GREAT I thought your service was. I will recommend you to anyone and EVERYONE.
Stay busy and keep up the good work.
Thanks Again!!
Kim & Brenda Mosley
Feb 2008


Thanks, Tello. You're a good guy... :-)
Dan E. Canada
Dec 2007


Tello: Thank you sooooo much for the transfers from the Cancun Airport to Akumal and return for my friends and for our visit to two other resorts in Cancun, and for the return to the airport. We had excellent service, and like everyone has said, you were there no waiting to be picked up and we always felt that the drivers were safe and efficient.
Layne & Linda Dalton
Bill & Katie DePugh

Travel Agents
November 2007


I wanted to take the time to thank you for making all the transfers so easy. You we're always there and were always willing to make last minute changes. When we get back, I will be sure to post a glowing testimonial on a few travel web sites for you.
Gracias amigo.
Alex.
Nov 2007


Hello Tello: I am just writing to tell you what a terrific job Raoul (Raśl) did for us. He picked us up at Cancun airport and drove us to Hacienda Chichen Resort. He was very, very courteous. We enjoyed talking to him and he is an excellent driver. Everything went smoothly. Then, Raoul picked us up from our resort and drove us to Mayakoba resort. We had a lovely trip through some small towns and arrived at Fairmont Maykoba on time. The van was clean and comfortable and we felt very safe.
Bruce & Cathy A.
Oct 2007


Tello has been working on improving his service but, how can you improve on near perfect. We used Tello on recommendations of our friends both for airport transportation and a private tour to Tulum and he did an excellent job. He is allways on time if not early. His vans are spotless and he really cares for his passengers. We have inturn recommended him to my brother and other people who have used him, and all return with the same comments. A few things stand out. We were staying at Xaman Ha and on the way from the airport to Playa he took us a grocery store so we could stock up on a few things. He took us in and made sure we had everything. You don't get that service with a taxi. Use Tello and you wont be disappointed.
Ben and Vicky Prtichett
Eagan, Minnesota


We’re customers for life! Having used other ground transportation services in the past, our experiences with Tello Garcia and Transportes Ad Hoc Tours proved to be the best by far! Prices are reasonable. Tello is extremely reliable and punctual. Above-all, he is friendly, courteous, knowledgeable, and helpful! Poor Tello even agreed to pick us up at our Playa condo at 4:00 in the morning for our trip home. And he even arrived early and with a wonderful smile on his face! We will always make our ground transportation arrangements with Transportes Ad Hoc Tours and highly recommend them to our friends!
Gary & Jill Villnow
Amherst, Wisconsin, USA


Excellent transportation and tour service! Clean, prompt, efficient, knowledgeable about the area and very, very nice. Took us to a great restaurant after our tour of the ruins at Tulum and couldn't have had a better day! VERY REASONABLE AS WELL! Highly recommended!!! FIVE STARS! *****
Susan and Steve Pritchett
Burbank, CA 91505


Tello provided personable, prompt and courteous service both to and from the Cancun airport and our condo in Playa and on a full day tour to Chichen Itza. He is knowledgable, friendly, capable and trustworthy -- and an excellent driver besides! I'm sure he will maintain high standards as his company expands.
Barbara Clark
Philadelphia, Pennsylvania


Your service is dependable, your van sparkling clean, and your friendliness beyond measure! You provided a warm welcome, shared a wealth of knowledge about your country and town, and were kind enough to help our family navigate the grocery, reschedule and accompany us on our Dolphin Discovery trip, and get us to and from the airport on time and in comfort! We look forward to using you on our future trips! Muchas gracias!
Mike and Denise Underwood
Chagrin Falls, OHIO USA


I just wanted to write to you and thank you for your excellent service. It was great to be picked up at the airport and escorted around in your van by someone who is knowledgeable and courteous. Your service is A-1 and I will recommend you to everyone I know.
Good Luck.
Sincerely
Mr. Steven Pritchett and Family


Your service was good, onest and in time! Go on in this way!
Good luck!
GASPARINI LORENZA
GAMBARA / ITALY


Hola Tello, we send this note to express our many thanks for the prompt and courteous service you provided during our stay in Playa del Carmen, Mexico. You were a part of our adventure to Mexico and Xaman-Ha Condos. We concluded that one week was not enough to gather all of the exquisite fun and entertainment in Mexico. We will return. Thanks again.
Del

The service you provided to us was excellent. You were waiting for us at the airport right on schedule even though our flight didn’t arrive until after midnight and you arrived right on time to take us to the airport at the end of our vacation. You speak and understand English very well and were informative and able to answer any questions we had. It was very nice of you to accompany us to our condo to ensure we were able to get our keys and into the condo. I would recommend you to anyone needing transportation while traveling in the area. Thank you for taking the worry out of transportation for us!
Paul and Gayle Brown
Regina, Saskatchewan, Canada


We used the round trip transportation service between the Cancun airport and our Playa del Carmen resort. The driver was prompt, reliable, and very helpful and the van was clean and comfortable. Additionally, other tours or excursions can be planned with this group. I recommend this service to others traveling to this area to take the hassle out of the transportation.
Terri, Minneapolis, MN

I just wanted to take a minute to thank you for the great service I received when you arranged my ground transportation from Cancun Airport to Playa Del Carmen. I was picked up promptly on both ends of my trip and the driver stopped at Wamart for me as well. He even helped carry my groceries and luggage into the condo we had rented for the week! I would highly recommend your transportation company.
Jill Foster

My entire family would like to thank you for the excellent transportation service you provide. We all felt comfortable and safe, something that we appreciate in a foreign country. We also enjoyed the personalized trip to Tulum, with the stops at Akumal and Oscar and Lallo's fine seafood restuarant. Thank you again for the fine service. I highly recommend your transportation service. Sincerely,
The O'Neills (Sean, Jennifer, Tara & Kelly)

We own a property in Playa del Carmen and have long been searching for reliable transportation for us and our guests. When we met Tello, we realized that our search was over. His transportation service is by far the best we have ever used. They are very reliable; never a problem contacting them by phone or email; and their bilingual skills are refreshing. We found their service most helpful for private shopping tours where help in translation was a must. We highly recommend their services to everyone.
Steve & Stacey Persichetti, Colorado

Hola Sr. Garcia,
Just a quick note to say thank you to you and Felipe for the transportation you provided to my family last week. Felipe got us to the airport in Cancun. Thank you very much. Please thank Felipe also.
We will keep your name handy in case we ever come down your way again.

John Jacobsen and family

My family and I just returned from 9 "GREAT" days in Playa del Carmen. The weather was perfect, the beach awesome but the absolute best day of our trip was when Tello Garcia took us for an expedition to Tulum and points in between. Everyone in our party was thrilled with the sights, the snorkeling and the lunch and of course our expert driver and interpreter. Tello's company provided us with service to and from the Airport as well. This was our first trip to Mexico (and not our last!!) and to have someone show up on time , everytime with a clean, cool and comfortable van really says something about the service Tello provides. I would wholeheartedly recommend his services to all.

The Connolly Family & Friends Cape Cod, MA
klk5@comcast.net


Hi, We spent a week in playa in march and had a great time ! we used Tello Garcia and he was great! He was very punctual and professional, we also had a different pick-up hotel when we left and we were a little worried that he would not make it on time, but he picked us up at exactly the time he said he would!
We would use Tello's service again in a minute! He is also a great source of information on the Mexico and can provide transport to all the activities you may want to do. When you travel on holidays you are always concerned about getting to your destination on time and no fuss, Tello takes away those worries and we would recommend him to anyone!
Thx again Tello!

Brent Hart

I found Tello's web site just a few days before we departed, booked the transfer in minutes and within hours he confirmed he would pick us up at the airport. Both the pick up and drop off went well - very punctual, no waiting for a taxi, then a nice drive in the A/C. We were glad we had a direct ride to the hotel so we could catch some sun that afternoon. I would highly recommend Tello for transfers, and maybe next time we will use him to show us some cool locations around the Riviera Maya.

Leslie, USA
April 2006


Hello Tello, Thank you for all that you showed us, you really gave us an insite to the culture. We couldn't have asked for a better person to travel with. You certainly made our trip worth while. We would never have second thoughts about who to contact if we ever came and needed transportation again.

Martin Hodgson
April 2006

Thank you Tello for all of your services and help during our stay in Playa del Carmen. You were always prompt, friendly, and full of information. I knew I made the right choice in transport, when there were issues at the condo upon our arrival and you took time to contact the right people and get the problem solved. Nobody gives service like that any more. I know I will be back to Playa, and you will always be the Man with a Van for me.

Josh S.
Oct 2006


I just wanted to thank you for your kind and professional service last week during our vacation.
As you know, we booked this trip very last minute and the night before we arrived we had no
transportation booked. Thank you for your very prompt response and not leaving us stranded at the
airport! We are very glad we chose private transportation through you company and would highly
recommend your service to others!

Jodi Perry
Dec 2006


Thank you so very much for the great service and advice. We really enjoyed the trip to Tulum, snorkeling (sea turtles and barracudas!!!) and delicious restaurant in Akumal.

All the best for 2007,

Dave, Sergei, Brittany and Martin.
Jan 2007


I wanted to thank you again for everything you did for us. You provided us with service that was far better than we imagined we would have gotten from anyone. I'll be sure and pass your name around to my friends that are headed your way. Look forward to seeing you again in Playa. Best Regards,

Mitch Frasier
January, 2007


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